Terms & Conditions

Terms & Conditions

for Sendium.org

1. ACCEPTANCE OF TERMS

The services offered by Sendium belong to the company named Olokliromenes Lyseis Pliroforikis Ltd (trading name Cytech), based at the Science and Technology Park of Crete, in Heraklion, Crete, PC 70013, and are subject to the terms of use set forth below. All users agree to and accept these terms of use as described herein, while the administrators of Sendium.org reserve the discretionary right and option to unilaterally change or modify them at any time. Such modifications take effect immediately upon posting on Sendium.org, and therefore we recommend that users review these terms periodically.

2. DESCRIPTION OF SERVICES

The basic service provided by Sendium.org is the provision of the Open Source software Sendium to users, who acquire the software, through the aforementioned website.

3. LIMITATION OF LIABILITY

  1. It is mutually accepted and understood that, although Sendium.org provides users with the source code of the Sendium SMS Gateway, in all cases the responsibility and potential liability for the method of using the provided software remains exclusively with the natural or legal person. This means that the user is solely responsible for all and any use of the Sendium fotware.
  2. Sendium is not liable for any damage caused to its users or if, through the use of the provided software, they cause any damage or lost profits or other illegal acts to third parties, or for the failure of any communication between users or between users and third parties.
  3. Given the nature and volume of the Internet, under any circumstances, including cases of negligence or misrepresentation, Sendium.org is not responsible for any form of damage sustained by any user of the software, options, and contents of Sendium.org, which they access at their own responsibility and will. Any provision through the Sendium.org website is provided exactly “as is” without any guarantee expressed or implied in any way.

4. ELECTRONIC FRAUD (e-Fraud)

The phenomenon of financial fraud has been intensely observed in recent years, including within the framework of Internet application and operation. Offenders aim to maliciously use your personal details and other personal information. A website or a message through an electronic message (e-mail) is enough for offenders to steal such information. Sendium.org will never ask you, beyond the registration information, for personal “sensitive” data, such as bank account numbers, credit card numbers, and other similar personal information of financial content. In any case, if any of the users of the Sendium.org website becomes a victim of electronic fraud, either through an electronic message (e-mail or SMS), or false advertising, or in any other way and from third parties, they should immediately inform the DPO (Data Protection Officer) at the email address [email protected].

5. USER OBLIGATIONS

To protect the proper functioning of Sendium.org and Sendium software, users accept that they will not use its services for:

  1. Posting, publishing, sending, transferring, or using another method to install content that is illegal, harmful, threatening, offensive, damaging, defamatory, obscene, violent, abusive, racist, or otherwise objectionable, violates the personality and personal data of others, provokes feelings of hatred, and/or any other criminal offense.
  2. Causing harm to minors in any way.
  3. Impersonating any legal or natural person or making false statements about the identity of the user or misleading statements regarding the user’s relationship and/or collaboration with any other legal or natural person.
  4. Posting, publishing, sending, transferring, or using another method to install content from a person who does not have the right to dispose of the specific content under law or under a confidential relationship.
  5. Posting, publishing, sending, transferring, or using another method to install software or content of any form (text, intellectual property of any entity (including trade secrets).
  6. Posting, publishing, sending, transferring, or using another method to install unsolicited or unauthorized advertising or other product promotion content, sending unwanted and unsolicited electronic messages (e-mails) to the recipient, and any other form of unwanted content promotion.
  7. Posting, publishing, sending, transferring, or using another method to install and/or promote and/or distribute content containing digital viruses or any other electronic code, files, or programs designed to interfere with, destroy, or limit the functionality of any software or computer equipment or telecommunications equipment.
  8. Interfering with the services or disrupting the services or servers or networks connected to the services of Sendium.org or disobeying the conditions, procedures, and rules of use of these networks.
  9. Violating, with or without intention, any local, national, European, international legislation and/or any rule having legislative force that concerns and/or covers any service of Sendium.org.
  10. Harassing in any way the privacy and individual and social rights of other users

6. FORCE MAJEURE

  1. Sendium.org, at any stage of the above actions, is not responsible for any interruption, delay, or further deterioration of the quality of services due to unexpected causes and conditions, the occurrence of which it cannot control.
  2. Force majeure causes are considered, indicatively and not exhaustively, wars (declared or not), strikes, accidents, fires, floods, storms, earthquakes or other natural phenomena, terrorist acts, sabotage, governmental prohibitions, acts of Greek or Community or other authorities, commercial blockade, interruption or damage to the fixed public telecommunications network or to third-party telecommunications networks, court decisions, prosecutor’s orders, and other reasons.

7. LINKS TO OTHER WEBSITES

  1. Sendium.org does not control the availability, content, personal data protection policy, quality, and completeness of services of other websites, to which Sendum’s media may refer to, from users, through “links,” hyperlinks, or advertising banners. Therefore, for any problem that arises during the visit/use of them, the user must address directly to the corresponding websites and pages, which bear full responsibility for the provision of their services. Sendium.org in no case is considered to endorse or accept the content or services of the websites and pages, to which the user refers another user to through Sendium’s community and social media. 
  2. Each user, hereby, consents and accepts the possible promotion and display of their individual “links” and posts on social media websites, e.g., Facebook, X, LinkedIn, and others, by other registered members, without any resulting liability of Sendium.org.

8. SECURITY OF PERSONAL DATA

The management and protection of personal data of the visitor/user of Sendium.org is governed by the General Data Protection Regulation (GDPR) 2016/679/EU, National Laws n. 2225/1994, n. 3471/2006, n. 4624/2019, and any other related laws as in force.

This data is never disclosed to third parties, with only the following exceptions:

  • Where expressly provided by Law 2225/1994, as amended in force, to the competent authorities only. The processing is carried out by a Public or Judicial Authority and is necessary either for reasons of national security or for serving the needs of criminal or correctional policy and concerns the investigation of crimes or other criminal convictions.

Sendium.org bears no responsibility, towards users, for any leakage of their personal data due to their use, through its websites, regarding products and services of third parties.

Sendium.org maintains information of registered users indefinitely, until the user unsubscribes or asks for the deletion of his/her personal information, with this data exclusively for communication, statistical purposes, provision, and improvement of its services. In the case of “links” to other websites, Sendium.org is not responsible for the terms of management and protection of personal data that they follow.

9.USER RIGHTS – ACCESS TO PERSONAL DATA

  1. Right of access and right to data portability is defined as data subjects having the right of access to their personal data, free of charge. If Sendium.org receives the relevant request, it must:
  • inform the data subject if their personal data are processed or merely kept
  • provide them with information about the processing (purpose, categories of personal data subject to processing, recipients of data, etc.)
  • provide them with a copy of their personal data being processed (in an accessible format).

When the processing is based on consent or on a contract, as in the present case, the data subject may also request to have their personal data “returned” to them.

2.1 Right of rectification and right to object is defined when a data subject believes that their personal data are incorrect, incomplete, or inaccurate, therefore they have the right to request their correction or completion without any delay.

2.2 In this case, Sendium.org informs all recipients of the personal data, if any, that some of the personal data that the user has communicated to them has been modified or deleted.

3.1 Right to Object is defined when the data subject can also object – at any time – to the processing of their personal data for a specific use, for example, if Sendium.org processes the data based on its legitimate interest, or for reasons of public interest. In this case, we cease the processing of personal data, unless there is a legitimate and justified interest that overrides the interests of the data subject.

3.2 Similarly, the data subject may request the limited processing of their personal data, provided that it has been determined whether your legitimate interest overrides their interests.

  1. Right to erasure (“right to be forgotten”) is meant and defined, in certain cases, where the data subject may request the data controller (DPO) to delete their personal data, e.g., when this data is no longer needed to achieve the purpose of processing. However, Sendium.org is not obliged to do so, if:
  • the processing is necessary in order to maintain freedom of expression and information,
  • it must store the personal data in order to comply with a legal obligation,
  • there are other reasons of public interest for storing the personal data, such as purposes of public health or scientific and historical research,
  • it must store the personal data in order to raise a legal claim.

10. TRANSACTION SECURITY – COOKIES

  1. Sendium.org may use cookies to identify its users. Cookies, by default, are files created by websites you have visited and store information, such as your preferences for the website or your profile details. 
  2. The user can configure their server to reject cookies, either entirely or selectively. In the latter case, they may not be able to use certain personalized services and features of the Sendium.org website.

11. INTELLECTUAL PROPERTY – TRADEMARK

Sendium.org is the exclusive property of the company Olokliromenes Lyseis Pliroforikis Ltd. The entire design, system, technical applications, registrations, code execution, trademarks, and any other operational methods that constitute this Web Application are the intellectual property of the Company. Any sale, copying, modification, falsification, imitation, reproduction, republication, uploading, transmission, distribution, or exploitation of the trademarks, content, and functionalities of the Sendium.org website, in whole or in part, by any means, is strictly prohibited without the prior written consent and authorization of the Company. Other products or services mentioned on the Sendium.org website that bear the trademarks of respective organizations, companies, partners, institutions, associations, etc., are the intellectual and industrial property of their respective legal or natural owners. 

The Sendium Open Source SMS Gateway source code is provided with the GPL 3.0 license and users must use the software accordingly.

12. APPLICABLE LAW – JURISDICTION

These Terms of Use, as well as any modifications thereof, are governed by Greek Law. Any dispute arising between users and the Company shall be resolved by the Courts of Heraklion, Crete.

13. CONTACT

For any questions or clarifications regarding the operation or any other process related to this website and its services, users can contact us at [email protected] .

Regarding their personal data, users can reach out to the company’s Data Protection Officer (DPO) at:

Email: [email protected]

Note: Sendium.org reserves the right to modify these Terms of Use without prior notice to registered members.